Privacy Policy

Last updated: March 24, 2026

RichSense ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our stock intelligence platform.

1. Information We Collect

Personal Information

When you subscribe to RichSense, we collect:

• Email address (required)
• Phone number (optional)
• Gender
• Age range
• Payment information (processed securely through Stripe; we do not store card details)

Usage Data

We automatically collect:

• Pages visited and features used
• Device type, browser, and operating system
• IP address and approximate location
• Interaction data (stocks viewed, alerts clicked, chat messages with Ask Rich)

2. How We Use Your Information

We use your information to:

• Deliver personalized stock analysis and recommendations
• Send daily and weekly intelligence reports via email
• Send alert notifications via email or SMS (if phone number provided)
• Improve our scoring models and recommendation algorithms
• Analyze usage patterns to enhance the platform
• Process payments for premium subscriptions
• Communicate service updates and changes

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share data with:

• Service providers: Stripe (payments), email delivery services, hosting providers
• Analytics: Aggregated, anonymized usage data for platform improvement
• Legal compliance: When required by law, regulation, or legal process

4. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• API keys and credentials stored in encrypted environment variables

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Export your data in a portable format

To exercise these rights, contact us at privacy@richsense.app.

6. Cookies and Tracking

We use minimal cookies:

• Essential: Theme preference (light/dark mode), session management
• Analytics: Anonymous usage tracking to improve the platform

We do not use advertising cookies or third-party trackers.

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion:

• Personal information is deleted within 30 days
• Anonymized usage data may be retained for analytics

8. Children's Privacy

RichSense is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

9. International Users

RichSense is operated from the United States. By using our platform, you consent to the transfer of your data to the US.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on the platform.

11. Contact Us

For privacy-related inquiries:
Email: privacy@richsense.app